Privacy Policy

Introduction
With the development of new communication tools, it is essential to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.
Collection of Personal Information

We collect the following information:

  • Last name
  • First name
  • Mailing address
  • Postal code
  • Email address
  • Phone / fax number
  • Gender / Sex
  • Profession

The personal information we collect is gathered through forms and through the interaction established between you and our website. We also use, as indicated in the following section, cookies and/or log files to collect information about you.

Forms and Interactivity

Your personal information is collected through forms, namely:

  • Order form
  • Opinion survey
  • Contest

We use the information collected for the following purposes:

  • Order tracking
  • Information / Promotional offers
  • Statistics
  • Contact
  • Website management, presentation and organization

Your information is also collected through interactions that may take place between you and our website, in the following ways:

  • Statistics
  • Contact
  • Website management, presentation and organization

We use the information collected for the following purposes:

  • Forum or discussion area
  • Correspondence
  • Information or promotional offers
Log Files and Cookies

We collect certain information through log files and cookies. This mainly includes the following information:

  • IP address
  • Operating system
  • Pages visited and requests
  • Time and day of connection

The use of such files allows us to provide:

  • Service improvement and personalized welcome
  • Personalized consumer profile
  • Order tracking
    Statistics
Right to Object and Withdraw

We are committed to offering you the right to object to and withdraw your personal information. The right to object means that internet users may refuse to have their personal information used for certain purposes mentioned at the time of collection. The right to withdraw means that internet users may request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, you may contact:

Company: Worldwide Solving Agency
Address: Dakar, Senegal
Email: contact@wsa-online.com
Phone: +33 6 71 68 96 37

Right of Access

We are committed to recognizing the right of access and rectification for individuals who wish to consult, modify or delete information concerning them.

This right may be exercised through:

Company: Worldwide Solving Agency
Address: Dakar, Senegal
Email: contact@wsa-online.com
Phone: +33 6 71 68 96 37

Security

The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL protocol, Secure Sockets Layer
  • Access management, authorized person
  • Access management, concerned person
  • Computer backup
  • Firewalls

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism provides maximum security, a degree of risk is always present when using the internet to transmit personal information.

Label

Our commitments regarding the protection of personal information meet the requirements of the following program:

  • Let’s Encrypt